Refund policy

Last updated: September 16, 2026

Thanks for shopping with MacP Trading. We sell physical products from our own inventory and want returns to feel fair and straightforward.

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• Contact us within 30 days of delivery for damaged, defective, or incorrect items.
• Change-of-mind returns: unused items in original packaging may be accepted within 14 days of delivery; you pay return shipping unless we say otherwise.

Damaged or wrong item

1. Email support@macptrading.com with your order number, a short description, and clear photos of the issue (and packaging if relevant).
2. We reply within 2 business days with a refund, replacement, or store credit plan.
3. Please keep the item until we confirm next steps.

How refunds work

• Approved refunds go to the original payment method within 5–10 business days after we receive and inspect a returned package (or after we approve a no-return refund/replacement).
• Shipping fees are refundable only when the error was ours (wrong/damaged item) or we cancel before shipment.

Non-refundable

• Items marked final sale, gift cards (if offered), and items damaged after delivery due to misuse.

Questions: support@macptrading.com